At first, it may seem weird asking a customer for a Grata - but believe us, customers WANT to give recognition for a job well done! Once you do it a couple times, you'll see how easy it is. Some of our users have gotten hundreds and nearly a thousand Gratas!
When your interaction with a customer is nearly finished, simply ask the customer to leave feedback on their experience. Tell them it will take under a minute - and it would be incredibly helpful and appreciated. You'll be amazed how many people will be HAPPY to do it!
The Grata platform offers many ways to get a Grata from a customer or coworker:
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If you're able to use your phone while you work, launch the Grata app, pull up your QR code and have your customer scan it with their phone
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If you can't use your phone, then:
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Print out your QR code and have it in your pocket ready to show the customer
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See if your manager will print up a business card with your code on it - or make a sticker for your ID badge
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Your company may be able to print your QR code directly onto your customer bills or receipts
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Direct the customer to the company Grata page or your personal profile page, where they can give a Grata right from the webpage